I offer more than 50 hours of free computer training at my website www.teachanolddognewtricks.com to anyone that wants or needs it. Yesterday, someone donated $10 to me through the website and I’m thrilled!

One of the main reasons I decided to offer all of my computer training for free is because I believe that almost anything you want to learn about will be available to you for free in the not-too-distant future.

If you want to learn about computers visit my site www.teachanolddognewtricks.com, or go to sites such as YouTube and you will find a large variety of tutorials about computers.  Maybe you don’t want to learn about computers, it doesn’t matter.  Virtually anything you can think of you can find on sites such as YouTube.

Unfortunately, anyone can post anything on YouTube and it differs in quality.  Well, almost anything.  Need to learn how to boil water?  Visit www.YouTube.com and type in “how to boil water.”

Ninety percent of the training at www.teachanolddognewtricks.com  has been created by me and it is very time-consuming to produce.  Each hour of training takes approximately 3 hours to plan, produce and post on my website.  Individual and corporate donations allow me to take the time needed to produce that training and all donations both big and small validate what I’m attempting to do.

My goal is to bring computer training to anyone in the world for free and your donations allow me to do that; even a $10.00 donation.

Thank you so very much for your donation!

A while back I read an article about gas mileage for new cars.  Car companies put stickers on new cars that suggest the typical gas mileage that you should expect from that car.  In particular, the article talked about one person who exclaimed that his gas mileage didn’t come close to what was on the sticker.

The article then went on to describe why gas mileage can vary so widely.  Was the car being driven on a hot or cold day?  Was the heater or air conditioning on in the car?  And if so, was it on high or low?  Was the car being driven in stop and go traffic or doing highway driving?  What was the road surface like and how old was the driver?  Were the windows up or down?

The main point I took away from reading the article was that many factors affect gas mileage.  Let me tell you why I’m mentioning this story to you.

I recently saw a post in a LinkedIn group from and ACT! user that was having all kinds of issues with ACT.  The issues were getting so bad that both he and his boss were having negative thoughts about ACT.  They were blaming the software about some issues and it made me wonder if that was fair.  When you install ACT, or any software for that matter on a computer, it is expected to work as advertised.  When it doesn’t, we get frustrated and take our frustrations out on the software.

I want to be clear here: I’m not defending the software.  What I’m suggesting is that sometimes these issues are not clear-cut.  Every computer is different and every user uses different software on that computer.  Could it be a firewall issue, or antivirus software that is creating the problem?  Maybe the user downloaded his favorite game and that’s impacting the situation.

The main point I’d like you to think about after you’ve read this is that there is no such thing as an average ACT! user.  We are all different and that impacts the way the software works.  If nothing else, recognizing this fact will hopefully make the whole process a little less stressful and make your situation a little easier to deal with.  Hopefully.

Many ACT! Certified Consultants and ACT! consultants specialize in the complex installation of ACT! in a complex multiuser environment.  I implore you to make sure you enlist their services if you don’t have the requisite skills to address all the variables that can impact the performance of ACT.  Best of luck, regardless of what you decide to do.

Checking Your Email

Accessing Work Email via the Web (2:00)

Google Tools & Tips

Creating a Free Google Account (1:00)
Google Alerts (3:00)

Reviewing Microsoft Word 2010 Tabs

Word 2010 Insert Tab (5:00)
Word 2010 Page Layout Tab (2:00)
Word 2010 References Tab (1:00)
Word 2010 Mailings Tab (3:00)
Word 2010 Review Tab (2:00)
Word 2010 View Tab (2:00)
Word 2010 Add-Ins Tab (1:00)

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Tony Holowitz | 781-728-9777 | www.TonyTheTeacher.com