A client of mine had his computer crash. Luckily, I had suggested he subscribe to Carbonite (an online backup service) and he was able to recover all his ACT files and all his other data.
When we attempted to restore his ACT data we ran into an issue; a file was corrupted. I suspect he had a virus. Because ACT is made up of more than one file I urge you to do a regular backup of ACT so you have the option of restoring ACT from a backup, in case you run into issues with the files. If you save the backup on your hard drive, it will be backed up by Carbonite.
To create a backup, select File | Backup on the ACT menu.
You should also use the scheduler to keep multiple backups of #ACT!.
See http://twurl.nl/aq6n2m and http://twurl.nl/68w0uy
I use Act! also. I have Carbonite. Does Carbonite actually back up the whole program. If the computer totally died, would Carbonite have the entire software program to install it on a new computer or is it just backingup up the files?
I put my ACT! files on a memory stick and realized that downloading the files to an extra computer didn’t work as the program hadn’t been installed on that computer.
Would the same thing happen with Carbonite in that I would get the files back but I couldn’t open the contact list, etc. because the software needed to be installed first on the new computer?
Thanks for any help,
Judy