Feeds:
Posts
Comments

Posts Tagged ‘Tony Holowitz’

Free Microsoft Word 2010 Training
I just completed and posted more than 55 new Microsoft Word 2010 tutorials and training videos on my website www.teachanolddognewtricks.com.

I always tell people that learning Microsoft Word is very important because the things you learn here carryover to all the other software you use.

When I teach Microsoft Word I also teach a lot of fundamentals that help with everyday computer use.  I don’t jump up and down and say “hey these are fundamentals,” but the things you learn in my free Microsoft Word 2010 tutorials will make learning other software such as Excel, PowerPoint and Outlook 2010, so much easier.

Tony Holowitz
781-728-9777

www.TeachAnOldDogNewTricks.com
www.TonyTheTeacher.com
www.TonyHolowitz.com

Read Full Post »

On Saturday afternoon I couldn’t find my car keys. Earlier that morning I had run out to my car to get a book I just recently purchased called “Everything I know about Marketing I learned from Google” by Aaron Goldman.

As I was looking for my keys I retraced my steps: living room, dresser, kitchen, my office, my coat. I looked everywhere and I couldn’t find my keys.

Let me tell you how this story ends. I found them in my coat pocket. My raincoat. The coat I had worn the night before when I ran out to pick up take-out Chinese food. Typical February weather in Boston is cold and snowy; at the time we were having a thunderstorm so I put on my raincoat. My raincoat has very deep pockets and I don’t wear it that often.

I spent at least 10 minutes looking for my keys and I thought I was losing my mind. I asked my family if they had seen my keys and I retraced my steps numerous times. Still, no keys.

What I ultimately discovered is that earlier that morning I had not grabbed my car keys, I grabbed my wife’s car keys. Now you might be thinking “what does this have to do with Google?” Let me tell you.

After I found my keys I got in the car to run an errand to the hardware store, and as I was driving I was listening to the radio. Playing was a show on National Public Radio about the Internet and social networking, and the impact it has on our lives. They talked about the way a short burst of information might affect our brains; for example tweets of 144 characters or less.

At that moment I started thinking about losing my keys and the fact that my attention span would not allow me to consider the fact that it wasn’t really my keys I was looking for. Google gives me instant gratification when it comes to searching for information. Google is easy. You don’t have to work very hard to find information with Google. I wish I could’ve Googled the location of my keys. I was convinced that the keys I used that morning were mine and I couldn’t get past that concept.

One of the criticisms I’ve heard of people that use the computer a lot is that they lack analytical skills, especially children. I pondered whether or not the instant gratification of a tool like Google has affected my ability to think analytically. My mind just could not get past the events of that morning. Not for a moment did I think that maybe the events of that morning were more complicated and I needed to expand my thought process to the prior evening.

Eventually i found my keys once I considered the events of the prior evening. I eventually thought about my trip to the Chinese restaurant, the thunderstorm — and my raincoat. Maybe the fact that I lost my keys means nothing more than I’m simply human. Maybe I was tired and it had nothing to do with the Internet, Google, my analytical skills or the fact that I’ve recently turned 50. I guess I’ll never know.

Well that’s enough analysis for today, I have to run out and pick up my son at his friend’s house. Has anyone seen my keys?

Read Full Post »

A past client of mine just informed me that she has left ACT.  First, she couldn’t get it to work with her Treo and then she became disenchanted with the new version of ACT and the way it worked with her new iPhone.  For the record, I introduced her to CompanionLink and we got her Treo working just fine, until it didn’t.  Getting a phone to work with ACT is doable; however it can be a frustrating experience.

My concern for her and my ACT clients is that the phone they purchase inhibits the effective use of ACT as a business tool because the needs of the phone override the fundamental goals of most ACT users: taking care of clients and managing prospects.

So which is more important, ACT or your phone?  In my opinion, ACT is a great tool for running a small business and if the phone you purchase impacts the effective use of ACT, then you shouldn’t buy it, unless you are prepared to purchase additional software to sync the phone with ACT.  In addition, you will need to devote some time and energy to the process to get everything working properly.  So, mentally prepare yourself for this task first and I think the frustration level will be taken down a notch or two.

Last but not least, I’m fairly certain that just when you get everything working properly, and you’ve become an expert at all the software involved, your phone will die and need to be replaced with the latest and greatest!  Oh…fudge.

Resources: www.companionlink.com

Read Full Post »

I use a tool called Social Networking for ACT! that works with older versions of ACT! and it turns ACT! into a social networking powerhouse

I called my client one day and Social networking for ACT! had searched for his name and that’s when I found out he was part of the local reefer society.  I was shocked; my client is a pothead (or so I thought)!  The reality is that he was a member of the local saltwater marine aquarium society and his name was listed on their website and Social Networking for ACT! found it.  I love that story.

The best thing about this tool is the amount of information you can find, and the worst thing about this tool is the amount of information you can find.  I say that because you will find so much that you’ll need to set time aside to deal with what you’ll find.

I recently found an email list with more than 200,000 email addresses.  The list was a local company’s opt out list (that the web people had exposed on the web) and I happened to find it.  The company was local so I actually called and spoke to the owner and told him what I found so he could remove it.

I previously wrote that I had not yet upgraded to ACT! 2010, even though it has a few new tools for built right in: social networking and SwiftPage.  Let it be noted that you can get SwiftPage without upgrading by visiting www.swiftpage.com and you can also purchase Social Networking for ACT! from Durkin Computing that will help you embark in social networking via ACT!

If you are new to ACT!, I highly recommend it.  If you are considering upgrading because of some of the new tools, let it be said that you have options.

Price: $39.00 and get an additional 30% off using the promo code tony.  Note: I gain nothing by this transaction.  www.durkincomputing.com/ACTAdd-onsSocialNetworking.aspx

Read Full Post »

I’m having a real hard time deciding whether or not I should upgrade to ACT! 2010.  I’m a longtime ACT! user, since ACT! 2.0 and I’m a huge ACT! fan.  As I age, I’ve started to question the validity of constantly upgrading to new software versions for a number of reasons.  Maybe I just look at it different these days.

I will eventually upgrade, but when my clients and students ask me if they should upgrade to ACT! 2010 these are the things I ponder on their behalf before I advise them:

1.)    The software is new and it might have bugs, so as a rule of thumb I tell people to wait about three months before they even consider upgrading.  Let the early adopters be the real beta testers.  This is my advice for all software upgrades, not just ACT!.

2.)    What’s broken (if anything) with your current version?

3.)    What are you not accomplishing today that you think the new version will help you accomplish tomorrow?

4.)    Are you rich?  If so spend the money.

5.)    What new features in the new version are really new?

6.)    What is it that would make you more effective and efficient every day?  For example, if you could reduce the amount of time you spend on processing your daily email, would you be better served to focus on that first?

7.)    Do you have time to burn?

8.)    Are you the type that has to have the latest and supposedly greatest?  If so, you are going to do it regardless of what I advise.

9.)    How many customers do you have in your database?  When is the last time you called them to say hello?  When is the last time you emailed them?  If you don’t know the answers to these questions, then focus on getting the answers before you upgrade.

10.)  Do you use any other products that work with your current version of ACT! that you will need to upgrade if you upgrade to the newest version of ACT!?

In my next post, I’ll review the pros and cons of ACT! 2010.

Read Full Post »

The Computer Café: My Local Computer Store

My computer died last week and luckily because I use Carbonite my data was safe and secure. 

When I told one of my clients that I needed to replace my computer he asked me if I was going to get the latest and greatest and I responded with a resounding no.  My approach has always been to have an average computer because that’s what most of my clients have, and I’ve always felt it allows me to relate to their software predicaments better.

The first thing I did was to call and get a quote from Craig Rabe and Justin at the Computer Café in Arlington, Massachusetts.  I’ve known Craig for years and I wanted to give him the business.  I also called Dell and got a quote and was surprised that the price difference was almost $250.00.  I emailed Craig and told him of my moral and business dilemma; I wanted to give him the business but the difference was substantial.

Sometimes you have to look at the cost and not just the price when you make a purchase.

Because I’ve known Craig for years he gave me a $100 discount right away (I’ve also referred business to him over the years and vice versa).  In addition, he offered to transfer all my old data from my two old hard drives to the new computer.  I can’t even begin to tell you how much time that saved me.

Dell told me the delivery time would be 5 to 10 business days; the Computer Café had my computer in three business days.  Dell had a $35.00 delivery charge; all I had to do was drive about two miles from home to pickup my computer from Craig and Justin.

Craig was still about $115 more expensive, but I knew he was local and just a phone call away and he was providing me a service (transferring my data) that would save me a great deal of time.  After I got my computer, I called Ted at the store and he spent about 15 minutes advising me on some things that I had questions about with the new system.

When you purchase your next computer, consider the local guy or gal down the street, because the price difference isn’t always what it seems.   And you have the opportunity to support your local economy.  Sorry Dell.

Read Full Post »

Here are 10 questions to ask yourself about ACT! before you upgrade to the newest version:

  1. Do you know how many contacts you have in your ACT database and who they are?
  2. How many clients are in your database?
  3. When is the last time you contacted your clients?
  4. How many prospects are in your database?
  5. When did you last contact your prospects?
  6. Do you have a plan in place to contact your clients?
  7. Do you have a plan in place to contact your prospects?
  8. Is my time better spent purchasing new software or organizing and maximizing my investment in the version I now possess?
  9. What are my goals for the data I now possess?
  10.  Before I upgrade, what is ACT going to do for me that I can’t do now?

It is my belief that ACT is but a tool, and if you use that tool wisely you can accomplish great things.  The key is setting goals and mastering the fundamentals.

Read Full Post »

I’m so confident that my insights and advice can help you become more productive ACT user, that I’m willing to give you one-hour free consultation to prove my worth.  All you have to do is call and setup a time to speak to me.  Offer expires 6-30-2009

Below are some suggested topics:

Customize layout

No contact left behind

Setting up email

Email marketing campaigns

Managing marketing campaigns

Simplifying ACT!

Sharing ACT!

Developing Prospect Lists

Setting ACT! Goals

Getting a grip on your data

Customizing Reports

Sales Opportunities

ACT! Add-on products

Leveraging ACT!

ACT! Training & Consulting

Understanding the importance of scheduling

Managing ACT! users

Client follow-up excellence

Database maintenance

Basic troubleshooting

Read Full Post »

Something new in ACT 2009 Standard is the ACT Scheduler; in previous versions of ACT (2006, 2007, 2008) it was only available in the premium version.  It is also available in the Premium version of ACT 2009.

The ACT scheduler allows automated backups, database maintenance and Outlook and ACT calendar synchronization.

Read Full Post »

A client of mine had his computer crash. Luckily, I had suggested he subscribe to Carbonite (an online backup service) and he was able to recover all his ACT files and all his other data.  

When we attempted to restore his ACT data we ran into an issue; a file was corrupted.  I suspect he had a virus.  Because ACT is made up of more than one file I urge you to do a regular backup of ACT so you have the option of restoring ACT from a backup, in case you run into issues with the files.  If you save the backup on your hard drive, it will be backed up by Carbonite. 

To create a backup, select File | Backup on the ACT menu.

Read Full Post »

Older Posts »

Follow

Get every new post delivered to your Inbox.